The UX Conference

Panel discussion with all the speakers on what’s up and coming in User Experience design, followed by QnA with the audience.

This talk is for those who are keen to learn more about what to consider when delving into the bot market, with a focus on the UX behind conversational design. We will cover:

• Early attempts of chatbots have fallen flat, but the last 6 months have seen a significant uptake in successful ones. What factors can help determine the success of a bot? When should you start considering conversational design as a way to improve your product?
• How might the rise of bots as a customer touchpoint shape the future of technology & product design?
• Practical tips on what design principles to consider when starting the UX of a bot. How do you approach the UX of interface-less design?

How to create your own Style Guide and Pattern Library not only for consistency in design but for design and development teams to share the same language.

Having lead design efforts at some of the world's biggest investment banks, Zhivko Dimitrov will share his experience on what makes a good UX manager, how to build and maintain strong and effective UX teams, and how to stay sane and motivated doing so.

This talk is for those considering a leadership role in UX. We will cover:

• Practical tips on how to position yourself successfully within your organisation and your team for career growth – identify career opportunities open to growth from dead end job roles.
• The unique challenges of managing a group of creatives within an engineering or business environment. How to inspire cool, sensitive designers in the morning and navigate ruthless number crunching budget setting politics in the afternoon.
• How to find out if you will genuinely enjoy management – a sneak peek behind the lustre of prestige into the challenges and frustrations of UX leadership.

How to improve collaboration between designers and developers by using versioning systems and automating UX QA.

Big budgets are spent on software development, it takes time to complete, and by the time the product goes live it might not necessarily be a success. There’s more efficient “fail fast” approach where designers can quickly validate ideas by creating interactive prototypes before a hefty development bill is incurred. In this talk I share practical tips & tricks on rapid prototyping, from paper to in-browser, and how Lean UX approach can save time and money.

Comprehensive workshop run by UX research expert on how to get the most out of user testing.

How do you structure your navigation? How do you group fields in a form? How do you label your categories? If you are solving these problems on your own without your users, you can only find out if you solved them well after expensive usability testing.

Card sorting, instead, incorporates direct user feedback in the early stages of Information Architecture, saving potentially costly mistakes further down the road. We will merge real life examples and tips for a hands on workshop to help you experiment with card sorting in your own designs.

Roman is currently Senior Service Designer at Tesco. If he is not out in the wild doing hands-on user research and analysis, you can find him either leading workshops or mentoring sessions or supporting different teams with method training and a pinch of teutonic efficiency. He is part of the Digital Customer Experience team which works on scaling up the agile/service design/design thinking capability within Tesco.

He will be sharing how to get the basics of UX design right:

• Doing research as a team sport
• Providing actionable insights and support to other teams
• Learning and translating the processes into sharable easy to use tools and methods.

Learn to speak the same language with developers in this workshop introducing basics of front-end coding for designers.

Onwah has spent the last ten years focusing on the essential skills that make the difference in delivering technology: project and product management, user experience, technical knowledge, and quality assurance. Onwah has led the design and development of products and services which impact millions of people around the world and shares this insight as a guest contributor for the BBC.